Refund news

Following my disastrous experience with Hertz as detailed below, I wrote them a stiff email telling them that this really wasn't the sort of service I expected from them.

I got a reply the other day full of apologies and including a USD50 refund, which I think is just about right. So well done them, and I hope this post redresses the balance.

Still won't be using them again in a hurry though.